1. Introduction
Welcome to SparkleWinPlaza, a social casino gaming platform operated by SparkleWin Entertainment LLC ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Service").
By accessing or using SparkleWinPlaza, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.
Important Notice: SparkleWinPlaza is a social casino platform that offers games for entertainment purposes only. Our games do not offer real money gambling or the opportunity to win real money or prizes.
2. Definitions
"Account" means your registered user account on SparkleWinPlaza.
"Content" refers to all materials, information, text, graphics, images, audio, video, software, and other content available through the Service.
"Game Chips" or "Virtual Currency" means the virtual credits used to play games on our platform, which have no real-world monetary value.
"Real Money" means actual currency or anything of monetary value in the real world.
"Service" means the SparkleWinPlaza website, mobile applications, games, and all related services provided by us.
"User" or "You" means any individual who accesses or uses our Service.
3. Eligibility
3.1 Age Requirements
You must be at least 21 years of age to create an account and use SparkleWinPlaza. By using our Service, you represent and warrant that you meet this age requirement.
3.2 Legal Capacity
You must have the legal capacity to enter into binding agreements in your jurisdiction. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3.3 Geographic Restrictions
Our Service may not be available in all jurisdictions. You are responsible for ensuring that your use of SparkleWinPlaza complies with all applicable local laws and regulations.
3.4 Verification
We reserve the right to verify your identity and eligibility at any time. You may be required to provide documentation to confirm your identity and age.
4. Account Registration
4.1 Account Creation
To access certain features of SparkleWinPlaza, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.
4.2 Account Information
You agree to:
4.3 Account Ownership
Your account is personal to you and cannot be transferred, sold, or shared with others. Each person may maintain only one account.
4.4 Account Security
You are solely responsible for all activities that occur under your account. We recommend using strong passwords and enabling two-factor authentication where available.
5. Virtual Currency and Gaming
5.1 Nature of Virtual Currency
Game Chips are virtual credits with no real-world monetary value. They cannot be:
5.2 Acquiring Virtual Currency
You may receive Game Chips through:
5.3 No Real Money Gambling
SparkleWinPlaza does not offer real money gambling. All games are played with virtual currency for entertainment purposes only. Success in social casino gaming does not imply future success at real money gambling.
5.4 Game Rules and Odds
Each game has its own rules and theoretical return-to-player percentages, which are available within the game information. We reserve the right to modify game rules and odds with appropriate notice.
6. User Conduct and Prohibited Activities
6.1 Acceptable Use
You agree to use SparkleWinPlaza only for lawful purposes and in accordance with these Terms. You are responsible for your conduct while using the Service.
6.2 Prohibited Activities
You may not:
6.3 Content Standards
Any content you submit or share through the Service must:
6.4 Reporting Violations
We encourage users to report violations of these Terms or inappropriate behavior. We will investigate reports and take appropriate action, which may include account suspension or termination.
7. Intellectual Property Rights
7.1 Our Intellectual Property
SparkleWinPlaza and all related content, including but not limited to software, games, graphics, text, images, logos, and trademarks, are owned by SparkleWin Entertainment LLC or our licensors and are protected by intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use SparkleWinPlaza for personal, non-commercial purposes in accordance with these Terms.
7.3 User-Generated Content
If you submit content to SparkleWinPlaza, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content in connection with the Service.
7.4 Third-Party Content
Some games and content on SparkleWinPlaza are provided by third-party developers. Such content is subject to the respective third-party's terms and conditions.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using SparkleWinPlaza, you consent to the collection and use of your information as described in our Privacy Policy.
9. Third-Party Services
9.1 Integration with Third Parties
SparkleWinPlaza may integrate with or contain links to third-party websites, applications, or services. We are not responsible for the content, privacy policies, or practices of third parties.
9.2 Third-Party Terms
Your use of third-party services is subject to their respective terms of service and privacy policies. We encourage you to review these documents before using third-party services.
10. Disclaimers and Warranties
10.1 Service "As Is"
SparkleWinPlaza is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Service, including but not limited to:
10.2 Game Outcomes
While our games use random number generators to ensure fair play, we cannot guarantee specific outcomes or winning frequencies. Game results are based on chance and entertainment value.
10.3 Technical Issues
We do not warrant that the Service will be free from technical issues, interruptions, or errors. We will make reasonable efforts to maintain the Service but cannot guarantee continuous availability.
11. Limitation of Liability
11.1 No Liability for Damages
To the maximum extent permitted by law, SparkleWin Entertainment LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
11.2 Maximum Liability
Our total liability for any claims arising from or related to these Terms or the Service shall not exceed $100 USD or the amount you paid to us in the 12 months preceding the claim, whichever is greater.
11.3 Basis of Bargain
The limitations of liability set forth in this section are fundamental elements of the basis of the bargain between you and us.
12. Indemnification
You agree to indemnify, defend, and hold harmless SparkleWin Entertainment LLC, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
13. Account Suspension and Termination
13.1 Termination by You
You may terminate your account at any time by contacting our customer support team. Upon termination, your access to virtual currency and account features will be permanently lost.
13.2 Termination by Us
We reserve the right to suspend or terminate your account immediately, with or without notice, if:
13.3 Effect of Termination
Upon termination:
14. Modifications to Terms
14.1 Right to Modify
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this document and notify users through the Service or by email.
14.2 Acceptance of Changes
Your continued use of SparkleWinPlaza after changes to these Terms constitutes acceptance of the revised Terms. If you do not agree to the changes, you should stop using the Service.
14.3 Material Changes
For material changes that significantly affect your rights or obligations, we will provide at least 30 days' advance notice and may require your explicit consent to continue using the Service.
15. Dispute Resolution
15.1 Informal Resolution
Before initiating formal dispute resolution procedures, we encourage you to contact our customer support team to resolve any issues informally.
15.2 Binding Arbitration
Any disputes arising from or related to these Terms or the Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.
15.3 Class Action Waiver
You agree to resolve disputes individually and waive your right to participate in class actions, collective proceedings, or representative actions.
15.4 Exceptions
Nothing in this section prevents either party from seeking injunctive relief or pursuing claims in small claims court for matters within its jurisdiction.
16. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the federal or state courts located in Delaware.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remainder of these Terms shall remain in full force and effect.
18. Contact Information
If you have questions, concerns, or feedback regarding these Terms or SparkleWinPlaza, please contact us:
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Customer Support: support@sparklewinplaza.com
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Mailing Address:
SparkleWin Entertainment LLC
Legal Department
123 Casino Boulevard
Las Vegas, NV 89101
United States
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM PST
Customer Support: Available 24/7
By using SparkleWinPlaza, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.